Romph & Pou Agency

Account Coordinator

Location

Shreveport, LA

Type

Full Time

ACCOUNT COORDINATOR

The role of an Account Coordinator is, generally, to provide assistance to the Account Manager (AM) in the day-to-day management of accounts and to develop the skills necessary to advance to the position of Junior Account Executive (JAE). Reports to assigned Account Manager or Account Executive.

DUTIES

 Account/Client Service

  • Gathers and assembles background information and analyses as needed by AM/AE in development of plans/briefs, etc.
  • Provides administration and assistance to Account Executives, and Account Managers on day to day activities for assigned clients, including responding to client phone calls, handling mail/packages, Production and Creative deadlines, media placements, etc., to ensure continued progress of client workflow in the absence of the assigned AE.
  • Is aware of client activities to provide back-up should the AE be unavailable.
  • Provides input in planning stage as requested by AE or Production Manager.
  • Assists in maintaining files on all of the client’s activities, their competitors and the industry; maintain client correspondence file, approvals, copy, forms/documents, supplies for daily processing and tracking of account service work, etc.
  • Assists in maintaining “Client Notebooks” for all assigned accounts, detailing past work and work-in-progress, and all pertinent information needed for accurate proofreading and meeting of client standards.

Project Management

  • Assists in preparation of status reports, opening jobs, meeting agendas, conference reports, proposals/estimates, correspondence and other materials relating to account service (including billing, production quotes/purchase orders, media plans), and makes ready for client presentations.
  • Takes minutes at meetings, prepares and distributes contact reports (call reports), etc.
  • Makes sure all media and projects proceed according to plan and deadlines, drawing attention of AE to potential problems before they occur.
  • Is responsible for proofreading copy, artwork and comparing work to established brand standards; sees that all work completes the standard agency approval process before being reviewed by clients or turned over to suppliers.
  • Acts as host/hostess for visiting clients including making travel arrangements, organizing meetings and entertainment options.
  • Assists Account Supervisor in assigned tasks.

 BENEFITS

  • Medical Coverage
  • Dental Coverage
  • Vision Coverage
  • 401K
  • Life Insurance (both Automatic and Supplemental up to $100,000)
  • Paid Vacation Days/Personal Days/Sick Days
  • 11 Weeks of Short-Term Disability Coverage
  • Rewards Program for Length of Service

PERKS

  • Free Sodas and Coffee
  • Monthly Employee Work Anniversaries and Birthdays Celebrations
  • Christmas Party in December
  • Employee Crawfish Boil
  • Halloween Potluck Lunch
  • New Hire Breakfast Meet and Greets
  • Business Casual Dress Code
  • Community Involvement

 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Company Website: RPagency.com

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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.