Romph & Pou Agency





Full Time

The role of an Account Coordinator is, generally, to provide assistance to the Account Manager (AM) in the day to day management of accounts. Reports to assigned Account Manager or Account Executive. 
Qualifications and Skills
·                Analyze needs and developing innovative solutions
·                Strong interpersonal skills and problem solving
·                Knowledge of current marketing and advertising trends and best practices
·                Strong oral and written communication skills
·                Proficient in programs including PowerPoint, MS Office and Excel
·                Demonstrate business acumen and understanding of business processes

Account/Client Service
·         Provide input in planning stage as requested by AE or Production Manager
·         Assist in maintaining files on all of the client’s activities, their competitors and the industry; maintain client correspondence file, 
approvals, copy, forms/documents, supplies for daily processing and tracking of account service work, etc. 
·         Assist in maintaining “Client Notebooks” for all assigned accounts, detailing past work and work-in-progress, and all pertinent information needed for accurate proofreading and meeting of client standards 
·         Provide administration and assistance to Account Executives and Account Managers on day to day activities for assigned clients, including responding to client phone calls, handling mail/packages, Production and Creative deadlines, media placements, etc., to ensure continued progress of client workflow in the absence of the assigned AE
·         Gather and assemble background information and analyses as needed by AM/AE in development of plans/briefs, etc.
·         Aware of client activities to provide back-up should the AE be unavailable

Project Management
·         Assist in preparation of status reports, opening jobs, meeting agendas, conference reports, proposals/estimates, correspondence and other materials relating to account service (including billing, production quotes/purchase orders, media plans), and makes ready for client presentations
·         Take minutes at meetings, prepares and distributes contact reports (call reports), etc. 
·         Make sure all media and projects proceed according to plan and deadlines, drawing attention of AE to potential problems before they occur
·         Responsible for proofreading copy, artwork and comparing work to established brand standards; sees that all work completes the standard agency approval process before being reviewed by clients or turned over to suppliers 
·         Act as host/hostess for visiting clients including making travel arrangements, organizing meetings and entertainment options
·         Assist Account Supervisor in assigned tasks

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